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Privacy Policy

Last updated: April 3, 2026

1. Introduction

Funal ("we," "our," or "us") is a practice management platform for coaches and service providers. This Privacy Policy explains how we collect, use, and protect your information when you use our platform at funal.ai.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address) via our authentication provider
  • Organization and team information
  • Client records, contacts, bookings, and service data you enter into the platform
  • Files and documents you upload
  • Integration credentials you configure (stored encrypted)

We also automatically collect:

  • Usage data and analytics to improve the product
  • Error and performance data for debugging

3. How We Use Your Information

  • To provide and maintain the Funal platform
  • To process your requests and transactions
  • To send notifications and reminders you configure (email, SMS)
  • To integrate with third-party services you connect (Zoom, PostHog, etc.)
  • To improve our product and fix issues

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. Sensitive credentials (API keys, tokens) are encrypted at rest using AES-256-GCM. We use secure, authenticated connections for all data transmission.

5. Third-Party Services

Funal integrates with third-party services at your direction, including Zoom, Google Calendar, Twilio, PostHog, and others. When you connect these services, data may be shared with them according to their own privacy policies. We only share the minimum data necessary for the integration to function.

6. Data Sharing

We do not sell your personal information. We share data only as necessary to provide the service (e.g., with hosting providers), comply with legal obligations, or with your explicit consent.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data by contacting us.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data

9. Contact Us

If you have questions about this Privacy Policy, please contact us at support@funal.ai.